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ISO 22301 Business Continuity Management Systems

Business continuity planning starts with understanding which activities matter most when normal operations are interrupted.

Programme subject
Management System Standards

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Designing a continuity-management conversation

Business continuity planning starts with understanding which activities matter most when normal operations are interrupted. ISO 22301 provides a management-system context for discussing impact, dependencies, response arrangements and improvement.

A broader awareness or implementation brief can work from a critical service and its supporting people, information, suppliers and facilities. Separate the business decisions about recovery priorities from the drafting of a plan, then identify how those decisions will be exercised and reviewed.

Practical discussion topics

  • Priority activities and business-impact discussion
  • Resource and supplier dependencies
  • Response roles and communications
  • Continuity strategies and plan ownership
  • Exercises, lessons and management review

Who should discuss this subject

Business managers, continuity owners, operations leaders and cross-functional planning teams.

Prepare a useful enquiry

  • A critical service or operation to examine
  • Existing plans, known disruptions and key dependencies

Business-improvement enquiries · ISO management-systems programme guide

Official subject resources

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